Shipping policy
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Last updated: September 2, 2026
Thank you for shopping at Tonoyshoes! Below you'll find all the information you need about our shipping process.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping & Delivery Time
Once your order has been processed and shipped, the estimated delivery time is 7–13 business days, depending on your location.
| Stage | Timeframe |
|---|---|
| Processing Time | 1–2 business days |
| Shipping/Delivery Time | 7–13 business days |
| Total Estimated Delivery | 8–15 business days |
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this to track your order online.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order details.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery window, please contact us and we will do our best to assist you.
Contact Us
If you have any questions about your shipment, feel free to reach out:
📧 support@tonoyshoes.shop 📞 +1 608 6189646